Recent Activity
Friday, March 7 2014
- 10:47am[IT Services] New Student Getting Started admin updated New Student Getting Started admin updated New Student Getting Started
- 10:44am[IT Services] New Student Getting Started admin updated New Student Getting Started admin updated New Student Getting Started
- 10:43am[IT Services] New Student Getting Started admin created New Student Getting Started Welcome to the University of Suffolk from the Digital & IT team. In addition to this video introduction, below you can find quick FAQs which include a new section on securing your account using Multifactor Authentication (MFA) as well as the ability to reset your own password.
We’ve created this FAQ to answer some of the queries you may have as you begin your studies at the University of Suffolk. Click on the questions below to find out more.
admin created New Student Getting Started Read more[IT Services] New Student Getting Started
admin created New Student Getting Started
Welcome to the University of Suffolk from the Digital & IT team.
In addition to this video introduction, below you can find quick FAQs which include a new section on securing your account using Multifactor Authentication (MFA) as well as the ability to reset your own password.
We’ve created this FAQ to answer some of the queries you may have as you begin your studies at the University of Suffolk. Click on the questions below to find out more.
Welcome to the University of Suffolk from the Digital & IT team.
In addition to this video introduction, below you can find quick FAQs which include a new section on securing your account using Multifactor Authentication (MFA) as well as the ability to reset your own password.
...
Thursday, March 6 2014
- 9:03am[IT Services] Telephone Quick Reference Guide admin updated Telephone Quick Reference Guide Changes to Body Please take a look at the Handset guide here [1]. Please take a look at the Handset guide here [1]. -[1] https://my.ucs.ac.uk/Staff/IT-Services/Staff-How-Tos/Images/Mitel-guide.jpg+[1] https://ucsintratst03.ucs.ac.uk/system/files/pictures/Mitel-guide.jpg admin updated Telephone Quick Reference Guide in Mitel Phones
- 9:02am[IT Services] Telephone Quick Reference Guide admin created Telephone Quick Reference Guide Mitel telephone System Quick Reference Guide for 5212/5312 Handsets. Answering a call Lift the handset or press the flashing line key and begin speaking. Making an external or internal call Lift the handset or dial 9 followed by the number. Holding a call Press Hold key, the line key flashes. The handset can be replaced. Return to a held call To retrieve a call from Hold: 1 Lift the Handset 2 Press the flashing line key Transfer a call Press the Transfer key. Dial the extension number. Once answered announce the call if required and hang up. To return to caller if the line is busy or no answer, press theCancel key. Setup a conference call Establish your first call. Press the Trans/Conf key. Dial second number (internal or external) press Trans/Conf key to join all parties together. Follow procedure to bring more calls in to the conference. To leave the conference hang up or press the Cancel key. Call Pickup Press this key to 'pick up' calls ringing at an unattended handset in your area. To answer a call that is ringing at a station not in your pickup group: Press the Transfer key. Dial the extension number. Once answered announce the call if required and hang up. To return to caller if the line is busy or no answer, press the cancel key. Retrieve a message Lift the handset and press the Message key. It flashes when a message is waiting. Follow the Voicemail prompts. Program a speed call Press Superkey press # until Personal Keys? appears. Press * Press a Personal Key. Press * Dial the number. Press the Personal Key again. Press * to make the number private, or press # to keep the number visible. Press Superkey to complete. To call the Reception Dial "0." Quick Reference guide for telephone icons Please take a look at the Handset guide here. admin created Telephone Quick Reference Guide in Mitel Phones
- 8:41am[IT Services] Mitel Phones admin created Mitel Phones The University of Suffolk uses Mitel as it's telephony solution, which provides users with a Direct Dial In (DDI) number and a personal voicemail. Click the links below to find out more. Your Mitel Phone Voicemail Quick Reference Guide admin created Mitel Phones