As well as having a personal desk phone number, also known as a Direct Dial In (DDI), you also have a personal voicemail available to you. Here you will find guidance and advice for setting up and using your voicemail. 

This process needs to be completed on campus

1. Press the Call Voicemail button, the envelope button or dial 55555

2. You should now be asked to enter the default PIN which is 123456

3. Once you have entered the PIN and have access to the Voice Message Centre, you will be guided via a recording with further steps so that you’re able to set a passcode, record a greeting and record your name



Trying to access your voicemail off campus? 


Now that you have completed these steps you can access your voicemail off campus by following the guidance found here.

  1. Dial 55555 or press the voicemail key if lit 
  2. Enter your passcode when prompted 
  3. Press 8 when prompted 
  4. Press 8 for user options 
  5. Press 4 for greeting 
  6. Press 7 to record/change your greeting 
  7. Press # to stop recording 
  8. Press 9 to save your greeting 
  9. Replace the handset

  1. Dial 55555 or press the voicemail button if lit 
  2. Press * when prompted for a passcode 
  3. Press * followed by your mailbox number 
  4. Enter your passcode when prompted 
  5. Follow the steps to change your daily voicemail greeting depending on whether you have transfer to secretary/voicemail set up 

  1. Dial your Direct dial in and let it go to voicemail (Your desk number) 
  2. Press * during your greeting 
  3. Enter your passcode when prompted 

  1. Dial 55555 or press voice mail button if lit 
  2. Enter your passcode when prompted 
  3. Press 8 for user options 
  4. Press 7 to hear your first message 

  1. Dial your Direct dial in and let it go to voicemail (Your desk number)
  2. Press * during your greeting 
  3. Enter your passcode when prompted 
  4. Press 8 (user options) 
  5. Press 7

 

Key 

Softkey 

Action 

Play (or Restart) 

Play (or play message again). 

Answer 

Answer 

When you have finished recording you answer: 

9 or Send softkey to send and continue session. 

* to send answer to additional mail boxes. 

Give 

Forward 

Add additional comments when prompted: 

9 or Send softkey to send and continue session. 

* to send answer to additional mail boxes. 

Keep 

Save 

  1. Dial 55555 or press voice mail button if lit. 
  2. Press 8 (user options). 
  3. Select from the following options:

Key 

Softkey 

Action 

Greetings 

Greetings. 

Change Name 

Re-record your name 

Passcode 

Change your passcode