Jamie joined the IT Service Desk team full time in June 2015, after previously working as an IT Summer Technician between 2012 - 2014. He is currently studying for an FdSc in Network Engineering alongside his duties on the IT Service Desk.

His main job role involves managing and resolving the 1st and 2nd line IT support calls, looking after the Konica MFDs and running the Gallagher Access Control and ID Card production system.

Recent Activity

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Wednesday, May 1

Tuesday, April 30

  • 1:28pm
    [IT Services] IBM SPSS 25 Jamie Lawrence updated IBM SPSS 25   Changes to Body     [1] http://www-01.ibm.com/support/docview.wss?uid=swg21479950 [1] http://www-01.ibm.com/support/docview.wss?uid=swg21479950 -[2] https://mysuffolk.uos.ac.uk/learning-services/content/restricted-access-codes+[2] https://mysuffolk.uos.ac.uk/learning-services/content/restricted-access-codes#spss  [3] https://its.uos.ac.uk/it-services/university-software/spss-23-windows [3] https://its.uos.ac.uk/it-services/university-software/spss-23-windows  [4] https://its.uos.ac.uk/it-services/university-software/spss-23-macos [4] https://its.uos.ac.uk/it-services/university-software/spss-23-macos  [5] https://its.uos.ac.uk/it-services/university-software/how-reauthorise-ibm-spss-23 [5] https://its.uos.ac.uk/it-services/university-software/how-reauthorise-ibm-spss-23 Jamie Lawrence updated IBM SPSS 25

    [IT Services] IBM SPSS 25

    Jamie Lawrence updated IBM SPSS 25

     

    Changes to Body
     
     
     
    [1] http://www-01.ibm.com/support/docview.wss?uid=swg21479950
     
    [1] http://www-01.ibm.com/support/docview.wss?uid=swg21479950
    -
    [2] https://mysuffolk.uos.ac.uk/learning-services/content/restricted-access-codes
    +
    [2] https://mysuffolk.uos.ac.uk/learning-services/content/restricted-access-codes#spss
     
    [3] https://its.uos.ac.uk/it-services/university-software/spss-23-windows
     
    [3] https://its.uos.ac.uk/it-services/university-software/spss-23-windows
     
    [4] https://its.uos.ac.uk/it-services/university-software/spss-23-macos
     
    [4] https://its.uos.ac.uk/it-services/university-software/spss-23-macos
     
    [5] https://its.uos.ac.uk/it-services/university-software/how-reauthorise-ibm-spss-23
     
    [5] https://its.uos.ac.uk/it-services/university-software/how-reauthorise-ibm-spss-23
    ...
    Changes to Body
     
     
     
    [1] http://www-01.ibm.com/support/docview.wss?uid=swg21479950
     
    [1] http://www-01.ibm.com/support/docview.wss?uid=swg21479950
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Sunday, April 7

  • 3:47pm
    [IT Services] Welcome to Our New Website Jamie Lawrence updated Welcome to Our New Website   Changes to Title -Welcome to our new website+Welcome to Our New Website Jamie Lawrence updated Welcome to Our New Website

    [IT Services] Welcome to Our New Website

    Jamie Lawrence updated Welcome to Our New Website

     

    Changes to Title
    -
    Welcome to our new website
    +
    Welcome to Our New Website
    Changes to Title
    -
    Welcome to our new website
    +
    Welcome to Our New Website
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  • 3:40pm
    [IT Services] New Student Getting Started Jamie Lawrence updated New Student Getting Started  Jamie Lawrence updated New Student Getting Started
  • 3:39pm
    [IT Services] New Staff Getting Started Jamie Lawrence updated New Staff Getting Started  Jamie Lawrence updated New Staff Getting Started
  • 3:33pm
    [IT Services] Software for Staff Jamie Lawrence updated Software for Staff  Jamie Lawrence updated Software for Staff

    [IT Services] Software for Staff

    Jamie Lawrence updated Software for Staff

     

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  • 3:29pm
    [IT Services] Software for Students Jamie Lawrence updated Software for Students  Jamie Lawrence updated Software for Students

    [IT Services] Software for Students

    Jamie Lawrence updated Software for Students

     

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  • 2:44pm
    [IT Services] Software for Students Jamie Lawrence updated Software for Students  Jamie Lawrence updated Software for Students

    [IT Services] Software for Students

    Jamie Lawrence updated Software for Students

     

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  • 2:43pm
    [IT Services] Software for Staff Jamie Lawrence updated Software for Staff  Jamie Lawrence updated Software for Staff

    [IT Services] Software for Staff

    Jamie Lawrence updated Software for Staff

     

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  • 1:12pm
    [IT Services] Software for Students Jamie Lawrence updated Software for Students  Jamie Lawrence updated Software for Students

    [IT Services] Software for Students

    Jamie Lawrence updated Software for Students

     

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  • 12:44pm
    [IT Services] ATLAS Ti v7/8 Jamie Lawrence updated ATLAS Ti v7/8   Changes to Body  If you wish to install Atlas Ti version 7.5.10 on your own personal device you must be an Ipswich Campus based student or staff member.  *Partner College staff and partner based students are not entitled to install a copy of this software.*  You can download the software from the link provided below. You will need the following information: If you wish to install Atlas Ti version 7.5.10 on your own personal device you must be an Ipswich Campus based student or staff member.  *Partner College staff and partner based students are not entitled to install a copy of this software.*  You can download the software from the link provided below. You will need the following information: -*Licence code** & Installer:* Click here (requires UoS Login) [1]+*Licence code** & v7 Installer:* Click here (requires UoS Login) [1]  *Expiry date*: 27/08/2019 *Expiry date*: 27/08/2019  *Support* *Support* Jamie Lawrence updated ATLAS Ti v7/8

    [IT Services] ATLAS Ti v7/8

    Jamie Lawrence updated ATLAS Ti v7/8

     

    Changes to Body
     
    If you wish to install Atlas Ti version 7.5.10 on your own personal device you must be an Ipswich Campus based student or staff member.  *Partner College staff and partner based students are not entitled to install a copy of this software.*  You can download the software from the link provided below. You will need the following information:
     
    If you wish to install Atlas Ti version 7.5.10 on your own personal device you must be an Ipswich Campus based student or staff member.  *Partner College staff and partner based students are not entitled to install a copy of this software.*  You can download the software from the link provided below. You will need the following information:
    -
    *Licence code** & Installer:* Click here (requires UoS Login) [1]
    +
    *Licence code** & v7 Installer:* Click here (requires UoS Login) [1]
     
    *Expiry date*: 27/08/2019
     
    *Expiry date*: 27/08/2019
     
    *Support*
     
    *Support*
    Changes to Body
     
    If you wish to install Atlas Ti version 7.5.10 on your own personal device you must be an Ipswich Campus based student or staff member.  *Partner College staff and partner based students are not entitled to install a copy of this software.*  You can download the software from the link provided below. You will need the following information:
     
    If you wish to install Atlas Ti version 7.5.10 on your own...
    Read more
  • 12:44pm
    [IT Services] ATLAS Ti v7/8 Jamie Lawrence updated ATLAS Ti v7/8  Too many differences to list. See Revisions for details.Jamie Lawrence updated ATLAS Ti v7/8

    [IT Services] ATLAS Ti v7/8

    Jamie Lawrence updated ATLAS Ti v7/8

     

    Too many differences to list. See Revisions for details.

    Too many differences to list. See Revisions for details.
    Read more
  • 12:33pm
    [IT Services] Software for Students Jamie Lawrence updated Software for Students  Jamie Lawrence updated Software for Students

    [IT Services] Software for Students

    Jamie Lawrence updated Software for Students

     

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  • 12:32pm
    [IT Services] Software for Students Jamie Lawrence created Software for Students  Jamie Lawrence created Software for Students

    [IT Services] Software for Students

    Jamie Lawrence created Software for Students

     

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  • 12:26pm
    [IT Services] Software for Staff Jamie Lawrence updated Software for Staff  Jamie Lawrence updated Software for Staff

    [IT Services] Software for Staff

    Jamie Lawrence updated Software for Staff

     

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  • 12:25pm
    [IT Services] ATLAS Ti v7/8 Jamie Lawrence updated ATLAS Ti v7/8   Changes to Title -ATLAS Ti v7+ATLAS Ti v7/8 Changes to Body -If you wish to install Atlas Ti version 7.5.10 on your own personal device you must be an Ipswich Campus based student or staff member.  *Partner College staff and partner based students are not entitled to install a copy from the Ipswich Library.*  A CD is available to borrow from the Ipswich Library or you can download the software from the link provided below. You will need the following information:+If you wish to install Atlas Ti version 7.5.10 on your own personal device you must be an Ipswich Campus based student or staff member.  *Partner College staff and partner based students are not entitled to install a copy from the Ipswich Library.*  You can download the software from the link provided below. You will need the following information: -*Licence code*: Click here (requires UoS Login) [1]+*Licence code** & Installer:* Click here (requires UoS Login) [1]  *Expiry date*: 27/08/2019 *Expiry date*: 27/08/2019  *Support* *Support* Jamie Lawrence updated ATLAS Ti v7/8

    [IT Services] ATLAS Ti v7/8

    Jamie Lawrence updated ATLAS Ti v7/8

     

    Changes to Title
    -
    ATLAS Ti v7
    +
    ATLAS Ti v7/8
    Changes to Body
    -
    If you wish to install Atlas Ti version 7.5.10 on your own personal device you must be an Ipswich Campus based student or staff member.  *Partner College staff and partner based students are not entitled to install a copy from the Ipswich Library.*  A CD is available to borrow from the Ipswich Library or you can download the software from the link provided below. You will need the following information:
    +
    If you wish to install Atlas Ti version 7.5.10 on your own personal device you must be an Ipswich Campus based student or staff member.  *Partner College staff and partner based students are not entitled to install a copy from the Ipswich Library.*  You can download the software from the link provided below. You will need the following information:
    -
    *Licence code*: Click here (requires UoS Login) [1]
    +
    *Licence code** & Installer:* Click here (requires UoS Login) [1]
     
    *Expiry date*: 27/08/2019
     
    *Expiry date*: 27/08/2019
     
    *Support*
     
    *Support*
    ...
    Read more
  • 12:13pm
    [IT Services] Software for Staff Jamie Lawrence updated Software for Staff  Jamie Lawrence updated Software for Staff

    [IT Services] Software for Staff

    Jamie Lawrence updated Software for Staff

     

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  • 12:11pm
    [IT Services] Adobe Work at Home Jamie Lawrence updated Adobe Work at Home   Changes to Body  The Ipswich campus has a site license for Adobe Creative Cloud (CC). As part of this campus license, staff on the Ipswich payroll (accounts with an E prefix) may use the software at home on their personal equipment. Access is granted via an Adobe account created with a University of Suffolk email address. The Ipswich campus has a site license for Adobe Creative Cloud (CC). As part of this campus license, staff on the Ipswich payroll (accounts with an E prefix) may use the software at home on their personal equipment. Access is granted via an Adobe account created with a University of Suffolk email address.  If you wish to have access, please email desktop@uos.ac.uk [1] from your University email account. We can then provide the details of how to sign up. If you wish to have access, please email desktop@uos.ac.uk [1] from your University email account. We can then provide the details of how to sign up. -IT Services do not offer any installation assistance on personal equipment, nor any training for Adobe software.  Extensive help and tutorials can be found from within the applications.  Additionally, the Adobe website has a help section [2], plus a section for self paced training [3]. You can also access a wealth of training material through the UOS Lynda subscription [4].+IT Services do not offer any installation assistance on personal equipment, nor any training for Adobe software.  Extensive help and tutorials can be found from within the applications.  Additionally, the Adobe website has a help section [2], plus a section for self paced training [3]. You can also access a wealth of training material through the University's Lynda.com subscription [4].     [1] mailto:desktop@uos.ac.uk [1] mailto:desktop@uos.ac.uk Jamie Lawrence updated Adobe Work at Home

    [IT Services] Adobe Work at Home

    Jamie Lawrence updated Adobe Work at Home

     

    Changes to Body
     
    The Ipswich campus has a site license for Adobe Creative Cloud (CC). As part of this campus license, staff on the Ipswich payroll (accounts with an E prefix) may use the software at home on their personal equipment. Access is granted via an Adobe account created with a University of Suffolk email address.
     
    The Ipswich campus has a site license for Adobe Creative Cloud (CC). As part of this campus license, staff on the Ipswich payroll (accounts with an E prefix) may use the software at home on their personal equipment. Access is granted via an Adobe account created with a University of Suffolk email address.
     
    If you wish to have access, please email desktop@uos.ac.uk [1] from your University email account. We can then provide the details of how to sign up.
     
    If you wish to have access, please email desktop@uos.ac.uk [1] from your University email account. We can then provide the details of how to sign up.
    -
    IT Services do not offer any installation assistance on personal equipment, nor any training for Adobe software.  Extensive help and tutorials can be found from within the applications.  Additionally, the Adobe website has a help section [2], plus a section for self paced training [3]. You can also access a wealth of training material through the UOS Lynda subscription [4].
    +
    IT Services do not offer any installation assistance on personal equipment, nor any training for Adobe software.  Extensive help and tutorials can be found from within the applications.  Additionally, the Adobe website has a help section [2], plus a section for self paced training [3]. You can also access a wealth of training material through the University's Lynda.com subscription [4].
     
     
     
    [1]...
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  • 11:52am
    [IT Services] Audio Visual Jamie Lawrence updated Audio Visual  Jamie Lawrence updated Audio Visual

    [IT Services] Audio Visual

    Jamie Lawrence updated Audio Visual

     

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  • 11:47am
    [IT Services] Audio Visual Jamie Lawrence updated Audio Visual  Jamie Lawrence updated Audio Visual

    [IT Services] Audio Visual

    Jamie Lawrence updated Audio Visual

     

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