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Friday, September 2 2022

Thursday, August 18 2022

Wednesday, October 6 2021

  • 12:37pm
    [IT Services] Contact Digital & IT Admin updated Contact Digital & IT   Changes to Body  FAQs [1] FAQs [1]      -If you’ve checked our IT Services website and still require assistance, please log a ticket by e-mailing the IT Service Desk using itservicedesk@uos.ac.uk [2] or by clicking the link below.+If you’ve checked our IT Services website and still require assistance, please log a ticket by e-mailing the IT Service Desk using itservicedesk@uos.ac.uk [2].  To enable the Service Desk to help you as efficiently as possible, please ensure that you include the below information about your device when raising a ticket. To enable the Service Desk to help you as efficiently as possible, please ensure that you include the below information about your device when raising a ticket.       Wi-Fi/Wired internet download/upload speeds. Wi-Fi/Wired internet download/upload speeds.    -    -Please be aware that the Support Ticket Portal is currently unavailable off campus. Please Email Itservicedesk@uos.ac.uk with the above information to generate a support ticket. If you are on campus you can click here to log a support ticket. [3]     -        [1] https://its.uos.ac.uk/node/931 [1] https://its.uos.ac.uk/node/931  [2] mailto:itservicedesk@uos.ac.uk [2] mailto:itservicedesk@uos.ac.uk -[3] https://helpdesk.uos.ac.uk/itsm/pages/UI.php   Admin updated Contact Digital & IT

    [IT Services] Contact Digital & IT

    Admin updated Contact Digital & IT

     

    ...
    Changes to Body
     
    FAQs [1]
     
    FAQs [1]
     
     
     
     
    -
    If you’ve checked our IT Services website and still require assistance, please log a ticket by e-mailing the IT Service Desk using itservicedesk@uos.ac.uk [2] or by clicking the link below.
    +
    If you’ve checked our IT Services website and still require assistance, please log a ticket by e-mailing the IT Service Desk using itservicedesk@uos.ac.uk [2].
     
    To enable the Service Desk to help you as efficiently as possible, please ensure that you include the below information about your device when raising a ticket.
     
    To enable the Service Desk to help you as efficiently as possible, please ensure that you include the below information about your device when raising a ticket.
     
     
     
     
     
    Wi-Fi/Wired internet download/upload speeds.
     
    Wi-Fi/Wired internet download/upload speeds.
     
     
    -
     
      
    -
    Please be aware that the Support Ticket Portal is currently unavailable off campus. Please Email Itservicedesk@uos.ac.uk with the above information to generate a support ticket. If you are on campus you can click here to log a support ticket. [3]  
      
    -
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Monday, September 28 2020

Monday, April 15 2019

  • 12:22pm
    [IT Services] Email Security System Admin updated Email Security System   Changes to Body  However, if you receive a notification and believe the quarantined email to be genuine, please contact the IT Service Desk [1] with the details so we can investigate further.   However, if you receive a notification and believe the quarantined email to be genuine, please contact the IT Service Desk [1] with the details so we can investigate further.      -[1] https://trainweb.ucs.ac.uk/it-services/content/contact-it-services+[1] https://its.uos.ac.uk/it-services/content/contact-it-services Admin updated Email Security System

    [IT Services] Email Security System

    Admin updated Email Security System

     

    Changes to Body
     
    However, if you receive a notification and believe the quarantined email to be genuine, please contact the IT Service Desk [1] with the details so we can investigate further.  
     
    However, if you receive a notification and believe the quarantined email to be genuine, please contact the IT Service Desk [1] with the details so we can investigate further.  
     
     
    -
    [1] https://trainweb.ucs.ac.uk/it-services/content/contact-it-services
    +
    [1] https://its.uos.ac.uk/it-services/content/contact-it-services
    Changes to Body
     
    However, if you receive a notification and believe the quarantined email to be genuine, please contact the IT Service Desk [1] with the details so we can investigate further.  
     
    However, if you receive a notification and believe the quarantined email to be genuine, please contact the IT Service Desk [1] with the details so we can investigate further.  
     
     
    -
    [1] https://trainweb.ucs.ac.uk/it-services/content/contact-it-services
    +
    [1] https://...
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  • 12:22pm
    [IT Services] Office 365 Admin updated Office 365  Admin updated Office 365

    [IT Services] Office 365

    Admin updated Office 365

     

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  • 11:50am
    [IT Services] Wi-Fi for students Admin updated Wi-Fi for students   Changes to Body  Note: to use *eduroam* at the University of Suffolk, you need to read and agree to the University of Suffolk [2], JANET [3] and eduroam [4] acceptable use policy. By configuring your devices and signing in to *eduroam*, you signify your agreement these policies. Note: to use *eduroam* at the University of Suffolk, you need to read and agree to the University of Suffolk [2], JANET [3] and eduroam [4] acceptable use policy. By configuring your devices and signing in to *eduroam*, you signify your agreement these policies.  You can find guides for using the CAT or to manually configure *eduroam* by selecting your device below. You can find guides for using the CAT or to manually configure *eduroam* by selecting your device below. -     eduroam CAT [5] eduroam CAT [5]      Admin updated Wi-Fi for students

    [IT Services] Wi-Fi for students

    Admin updated Wi-Fi for students

     

    Changes to Body
     
    Note: to use *eduroam* at the University of Suffolk, you need to read and agree to the University of Suffolk [2], JANET [3] and eduroam [4] acceptable use policy. By configuring your devices and signing in to *eduroam*, you signify your agreement these policies.
     
    Note: to use *eduroam* at the University of Suffolk, you need to read and agree to the University of Suffolk [2], JANET [3] and eduroam [4] acceptable use policy. By configuring your devices and signing in to *eduroam*, you signify your agreement these policies.
     
    You can find guides for using the CAT or to manually configure *eduroam* by selecting your device below.
     
    You can find guides for using the CAT or to manually configure *eduroam* by selecting your device below.
    -
     
      
     
    eduroam CAT [5]
     
    eduroam CAT [5]
     
     
     
     
    Changes to Body
     
    Note: to use *eduroam* at the University of Suffolk, you need to read and agree to the University of Suffolk [2], JANET [3] and eduroam [4] acceptable use policy. By configuring your devices and signing in to *eduroam*, you signify your agreement these policies.
     
    Note: to use *eduroam* at the University of Suffolk, you need to read and agree to the University of Suffolk [2], JANET [3] and eduroam [4] acceptable use policy. By configuring your devices and signing in to *eduroam*,...
    Read more
  • 11:50am
    [IT Services] Wi-Fi for students Admin updated Wi-Fi for students   No visible changes Admin updated Wi-Fi for students

    [IT Services] Wi-Fi for students

    Admin updated Wi-Fi for students

     

    No visible changes
    No visible changes
    Read more
  • 11:47am
    [IT Services] Wi-Fi for students Admin updated Wi-Fi for students   No visible changes Admin updated Wi-Fi for students

    [IT Services] Wi-Fi for students

    Admin updated Wi-Fi for students

     

    No visible changes
    No visible changes
    Read more

Monday, April 8 2019

  • 12:32pm
    [IT Services] Wi-Fi for students Admin updated Wi-Fi for students   Changes to Accordion  the same password that you use to log in to MySuffolk)/ the same password that you use to log in to MySuffolk)/    -For example: *s123456@uos.ac.uk [3]*+For example: *s123456@uos.ac.uk [3]*>    -**       You should now be connected to *eduroam* You should now be connected to *eduroam*  For example: *s123456@uos.ac.uk [4]* For example: *s123456@uos.ac.uk [4]*    -Select *Connect*+ >Select *Connect*     ** ** Admin updated Wi-Fi for students

    [IT Services] Wi-Fi for students

    Admin updated Wi-Fi for students

     

    Changes to Accordion
     
    the same password that you use to log in to MySuffolk)/
     
    the same password that you use to log in to MySuffolk)/
     
     
    -
    For example: *s123456@uos.ac.uk [3]*
    +
    For example: *s123456@uos.ac.uk [3]*>
     
     
    -
    **
      
     
     
     
    You should now be connected to *eduroam*
     
    You should now be connected to *eduroam*
     
    For example: *s123456@uos.ac.uk [4]*
     
    For example: *s123456@uos.ac.uk [4]*
     
     
    -
    Select *Connect*
    +
    >Select *Connect*
     
     
     
    **
     
    **
    ...
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  • 12:26pm
    [IT Services] Wi-Fi for students Admin updated Wi-Fi for students  Too many differences to list. See Revisions for details.Admin updated Wi-Fi for students

    [IT Services] Wi-Fi for students

    Admin updated Wi-Fi for students

     

    Too many differences to list. See Revisions for details.

    Too many differences to list. See Revisions for details.
    Read more
  • 12:21pm
    [IT Services] Wi-Fi for students Admin updated Wi-Fi for students   Changes to Accordion  -------- WINDOWS 7 ----------------------------------------------------------- -------- WINDOWS 7 -----------------------------------------------------------    -.+Navigate to *Wi-Fi *in the system tray   +Select *eduroam *and hit connect   +Input your University of Suffolk username, which will be your *student   +number* followed by *@uos.ac.uk *and your *student password* /(which is   +the same password that you use to log in to MySuffolk)/   +For example: *s123456@uos.ac.uk [3]*   +**   +You should now be connected to *eduroam*   +**     -------- WINDOWS 10 ---------------------------------------------------------- -------- WINDOWS 10 ----------------------------------------------------------  [1] mailto:s123456@uos.ac.uk [1] mailto:s123456@uos.ac.uk  [2] mailto:s123456@uos.ac.uk [2] mailto:s123456@uos.ac.uk   +[3] mailto:s123456@uos.ac.uk Admin updated Wi-Fi for students

    [IT Services] Wi-Fi for students

    Admin updated Wi-Fi for students

     

    ...
    Changes to Accordion
     
    -------- WINDOWS 7 -----------------------------------------------------------
     
    -------- WINDOWS 7 -----------------------------------------------------------
     
     
    -
    .
    +
    Navigate to *Wi-Fi *in the system tray
      +
    Select *eduroam *and hit connect
      +
    Input your University of Suffolk username, which will be your *student
      +
    number* followed by *@uos.ac.uk *and your *student password* /(which is
      +
    the same password that you use to log in to MySuffolk)/
      +
    For example: *s123456@uos.ac.uk [3]*
      +
    **
      +
    You should now be connected to *eduroam*
      +
    **
    Read more
  • 12:19pm
    [IT Services] Wi-Fi for students Admin updated Wi-Fi for students  Too many differences to list. See Revisions for details.Admin updated Wi-Fi for students

    [IT Services] Wi-Fi for students

    Admin updated Wi-Fi for students

     

    Too many differences to list. See Revisions for details.

    Too many differences to list. See Revisions for details.
    Read more
  • 12:09pm
    [IT Services] Wi-Fi for students Admin updated Wi-Fi for students  Too many differences to list. See Revisions for details.Admin updated Wi-Fi for students

    [IT Services] Wi-Fi for students

    Admin updated Wi-Fi for students

     

    Too many differences to list. See Revisions for details.

    Too many differences to list. See Revisions for details.
    Read more

Wednesday, April 3 2019