To manually reset your password online you need to set yourself up to use the reset portal by visiting, password.uos.ac.uk

• When you visit the password reset site, this is the first page you will see. You will need to select “My Account”:

• You then need to login with your student/employee/partner/visitor number and UCS password(i.e. s123456)

• After you have logged in it will take you through a setup guide, click “Next >” to begin:

• You will be asked to add an email address, please use a different email address to the UCS account you are setting up! Then click Next:

• You will then be asked to add a mobile number. This is used to send a temporary password to your phone, which allows you to reset your password and/or unlock your account:

• After clicking Next, you will then have to setup your security questions, a minimum of 2 is required:

• Click next and you will get a page similar to this:

• Click Finish and your profile will complete its setup:

• When you click close you will see your dashboard and everything is now ready to use: