Setting up your security profile on the University of Suffolk’s password management tool means you can reset your password at any time without needing to contact the IT Service Desk.

To set up your profile, you’ll need to log in to the password management tool using your currently valid username and password. When you log in for the first time, you’ll need to provide answers to security questions. You’ll be prompted for those answers if you reset your password using the password management tool.

You can access the password management tool by clicking the button below:


Password Management Tool



Before you are able to use the new reset portal, you will need to setup your security profile. Click the button below for a step by step guide on how to set this up:


Once you have setup your security you will then be able to use the portal to reset your password or unlock your account, Please see the help guides below for assistance