Your team might use a Shared Mailbox that you need to manage in Outlook. This guide will show you how to add it. Please note that you must have been given access to the Shared Mailbox before you try to add it. Contact your line manager if you aren't sure.
 

1. Open Outlook. Click File on the toolbar/ribbon. Click Account Settings and then select Account Settings from the drop-down menu


 

 

2. In the Account Settings window, select the E-mail tab. With your mailbox highlighted, click Change

 

 

3. In the Change Account window, click More Settings

 

 

4. In the window that opens, select the Advanced tab and click on Add

 

 

5. In the window that opens, type the name of the shared mailbox and click OK

 

 

6. Click Apply

 

 

7. Click Next

 

 


8. Click Finish

 

 

9. Click Close on the Account Settings window

 

 

The additional mailbox should now show beneath your main mailbox in Outlook.