Skype for Business

Skype for Business is an online communication and collaboration tool available through the University of Suffolk's Office 365 subscription.

Its features include:

  • Instant messaging
  • Audio/Video conferencing
  • Screen and content sharing
  • Integration with Office 365 apps

Skype for Business is installed on all University managed PCs, and can be downloaded on your personal devices as part of the Office 365 suite of apps.

It's worth taking the time to familiarise yourself with Skype for Business, and we have selected the guides below to help you make the most of Skype for Business and use it effectively.

  1. Enter your University username followed by e.g.

  2. Enter your password

  3. Select the Save my password check box if you'd like Skype for Business to save your password, so you don't have to enter it each time you sign in

  4. Select Sign In

IT Servies can provide a camera and microphone for one day loan only, please contact the IT Service Desk to arrange this. However, if you are holding a Skype for Business meeting, it is recommended to use W407 which is set up for video conferencing.

Alternatively, we may recommend your department purchases some equipment for Skype calls if it is required on a regular basis. Our current recommended equipment is listed below and can be purchased on a Government Procurement Card as it is under £250. Please click on the product names to find out more.

  1. On the Contacts tab, in the Find someone box, type a name or email address

  2. In the search results, right-click the person you want to add, and select Add to Contacts List

  3. Select the contact group you want to add the person to, if you have contact groups set up

  4. If you are adding an external contact, they will need to accept your invitation before you are able to contact them

If you are planning a Skype for Business meeting, preparation can make a real difference to its success. Our 'Skype for Business Checklist' is a good place to start.

Skype for Business Essential Training - an introduction from covering basic tasks, scheduling meetings and sharing extra content.

How to join a Skype for Business meeting on PC or Mac

How to join a Skype for Business meeting on a mobile device

If you are taking part in a Skype for Business meeting and experience technical problems, you can try to resolve the issue by following this troubleshooting guide.

If you are hosting a meeting using Skype for business, use our check list below to help ensure your meeting runs smoothly

Skype meeting checklist