This accessibility statement applies to Microsoft Office 365 online.

Microsoft Office 365 online is provided by Microsoft on behalf of the University of Suffolk. We want as many people as possible to be able to use this website. For example, that means you should be able to:

  • change colours, contrast levels and fonts
  • zoom in up to 300% without the text spilling off the screen
  • navigate most of the applications using just a keyboard
  • navigate most of the applications using speech recognition software
  • listen to most of the applications using a screen reader 

AbilityNet has advice on making your device easier to use if you have a disability. Microsoft also provide support through the Disability Answer Desk.

How accessible this website is

Microsoft have identified that some parts of Office 365 online are not fully accessible. These are documented in Microsoft’s accessibility conformance declarations.

What to do if you cannot access parts of this website

If you are unable to access specific parts of Office 365, you can contact us as follows:

Reporting accessibility problems with this website

If you find any issues not identified within Microsoft’s accessibility conformance declarations or think the site is not meeting accessibility requirements, email Please be as specific and detailed as you can.

Enforcement procedure

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’). If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).

Technical information about this website’s accessibility

The University of Suffolk is committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.

Compliance status

This website is partially compliant with the Web Content Accessibility Guidelines version 2.1 AA standard, due to the non-compliances listed below.

Non-accessible content

The content listed below is non-accessible for the following reasons.

Non-compliance with the accessibility regulations

Non-compliances with the regulations are detailed in the following declarations of conformance provided by Microsoft. These documents are provided in Microsoft Word format. If you require an alternative document format, please email

Microsoft also provide Windows, iOS and Android based apps as an alternative to the most commonly used Office web apps. These can be downloaded for free from

Disproportionate burden

Not applicable

Content that’s not within the scope of the accessibility regulations

Not applicable

Preparation of this accessibility statement

This statement was prepared on 22 September 2020. It was last reviewed on 22 September 2020.
The accessibility declarations of conformance have been prepared by Microsoft.