What is Spam?

Spam is the term used to describe unwanted e-mails that are typically distributed in bulk. Spam messages will typically contain commercial content- examples include pornography, pharmaceuticals, dubious financial transactions, or " too good to be true" offers. In most cases, spam e-mails are sent with fraudulent intent, but there are also cases where reputable companies or private users send mass e-mails too.
There are three danger signs to check when you are not sure about an e-mail. The steps are :
  1. The e-mail is not addressed to you personally.  For example if my name is John Smith and my bank sends me an e-mail it will say "Dear John Smith or Dear Mr Smith" and not "Dear Customer".
  2. The grammar used on the e-mail is poor. Most phising spammers are not English, so they write it with a phrase book.
  3. Link in the e-mail is misleading. The spammer will want to make any link look as if it goes to the bank, but really it must go to an imitation website.


What Shall I do about Spam?

If an email is obviously spam (pills, replica watches or enhancements, anyone?), or probably spam (from unknown companies or people trying to get you to reply or click on a link) you should just delete it.
  • Never CLICK on links in unsolicited e-mail.
  • Never DOWNLOAD files from suspicious e-mail
  • Never give out your PASSWORD to anyone
  • When in doubt, DON'T

It has come to our attention that a number of spam emails regarding access to Outlook and email accounts have been received recently.Any email from IT Services will be from a member of the IT Services department, using an @ucs.ac.uk address. It will also feature UCS branding and we will never require you to provide us with your password.If you feel that you need to change your password then instructions for doing this can be found here.

An e-mail from IT services will look like this:


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